Introduction
We, at Cloth-1 ("we", "us", "our") are committed to protecting visitors' (users') privacy. This privacy policy sets out the basis on which we collect and process your personal data when you visit our website or application.
Your data privacy is our priority. We request you to read the following details carefully to understand our practices regarding your personal data and how we will use it.
If you have any questions or concerns, you may contact our Data Protection Officer (DPO) on cloth-1@gmail.com.
Legal Basis for Processing
We will ensure that we will use your personal data only when the law allows us to. Most commonly we will use your personal data in the following circumstances:
- To fulfil our contractual obligations to you
- Where it is necessary for our legitimate interests (or those of a third party (if any)) and your interests and fundamental rights do not override those interests
- To comply with the legal obligation
To the extent we process your personal data for any other purposes, we ask for your consent in advance or require that our partners obtain such consent.
Personal Data we Collect about You
We collect and process your personal data. Personal data, or personally identifiable information, means any information about an individual from which that individual can be identified. It does not include data where the identity has been removed (anonymous data). We collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- First Name and Last Name
- Date of Birth
- National Identification Number
- Telephone Number and Email
How Is Personal Data Collected
We use various methods to collect data from and about you including via,
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Direct Interactions – You may need to give us your identity and contact details when you fill in forms or correspond with us by post, phone, email or other communication media. This will include personal details you provide when you:
- Register to use or tool or receive our newsletter
- Subscribe to use our tool
- Create an account to use our tool
- Request sales team to send you more details
- Fill survey forms
- Attend event
- Give us feedback
- Contact us
- Report any problem with our website or tool
- Event Registration – If you register for an event or webinar on our website, we may require you to provide your identity, and contact
- Community – If you register for an online community that we provide, we may ask you to provide us with identity, contact, profile and technical data
- Automated technology or interactions – As you interact with our services, website or emails, we automatically collect technical information about your device, browsing actions, patterns, location data and usage data. We collect this personal data by using cookies, server logs, web beacons, pixels, and similar technologies about your device, and your use of our Site and Services.
Data Storage and Protection
Data Storage
Personal information is stored in secure servers located in:
- India
For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
Data Protection Measures
- Encryption: We employ strict measures to ensure the security of this aspect.
- Access Control: We employ strict measures to ensure the security of this aspect.
- Security Audits and Monitoring: We employ strict measures to ensure the security of this aspect.
Users' / Visitors' Rights
Users or website visitors can request us to know whether we hold any of their personal information. You have the right to request a copy of your personal data, correct it, erase/remove it, restrict its processing, or request its transfer to other organizations. Moreover, you can object to certain processing activities, including profiling for direct marketing purposes as outlined in this privacy policy.
If we have obtained your consent to process your data, you can withdraw that consent at any time, such as by using the opt-out or unsubscribe options provided in our communications.
These rights may be limited if we can demonstrate a legal or legitimate reason for processing your data. In such cases, we may retain your data even if you withdraw your consent.
To exercise any of these rights, please contact us via email or postal mail using the contact details below, or by using the unsubscribe option in our email communications. We will respond to your access request within 30 days.
If you are not satisfied with how we handle your requests or process your personal data, you may file a complaint with your local data protection authority.
Cookies and Tracking Technologies
We use cookies or similar technologies to analyze trends, administer the Website, track users' movements around the Website, and to gather demographic information about our user base as a whole.
Understanding Cookies and Tracking Technologies
Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.
What are the types of cookies?
- Essential Cookies: These are necessary for the website's functionality. They do not require consent.
- Personalization Cookies: These enable the website to provide personalized experience to the visitor, like remembering your preferences.
- Analytics Cookies: These collect information about visitor behaviour on our website, like pages visited, time spent on the pages etc. They help us improve our website.
- Advertising Cookies: These are used to deliver advertisements more relevant to you and your interests. They help measure the effectiveness of the advertising campaign.
Your Choices and Consent
Upon your first visit and anytime in future, our website will present you with a cookie consent banner, where you can:
- Accept All Cookies: Consent to the use of all cookies and tracking technologies.
- Reject Non-Essential Cookies / Accept Necessary: Only essential cookies will be used. Non-Essential cookies like Analytics / Advertisement cookies will be rejected.
- Customize Your Preferences: Choose which categories of cookies you wish to allow.
Changes to Cookie Use
We will notify you of any significant changes, in case our cookie policy changes in future and seek your consent where necessary.
Data Breach Notification Procedures
In the event of a data breach that poses a risk to your privacy rights and freedoms, we have established clear procedures for promptly identifying, assessing, and mitigating the impact of the breach.
Upon discovery of a data breach, we will conduct a thorough assessment to determine the nature and scope of the breach, including the types of personal information involved and the potential impact on affected individuals. We'll inform the Data Subjects / Principals as soon as we discover the breach, along with the relevant authorities.
We may also send additional information to Data Subjects / Principals and/or relevant authorities once we have more information about the breach, as required by law.
Communication Channels
We will notify affected parties via the following channels:
- Email Notification: Direct email to registered users.
Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have questions or comments about this policy, you may contact us at: